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3CX Basic

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Digital Receptionists

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This module explains in detail what a Digital Receptionist is, the benefits of having one and how to configure them in 3CX.
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1. By default, you can directly dial an Extension while connected to a Digital Receptionist to get transferred to that extension.
False True
2. When a caller is connected to a Digital Receptionist, if they enter an invalid option, will they always hear the prompt again?
No Yes